I finished the last chapter of this book yesterday, and I felt I
completed a long journey and I also looked forward some new things. The title
of the last chapter is “the future of groundswell”. The beginning is still a story
talking about Jason Korman and his winery. It shows what an important roles the
groundswell plays in the development of a small business. I find an interesting
website from the story which is “gapingvoid.com”.
Blogger, Facebook or Twitter, can belong to the groundswell. In this web
I learned that even a designed card could be the tool in the groundswell. It combine
the art and business perfectly.
Sometimes, one abstract picture matching several simple sentences can
tell people more than thousands words. People will have more options of the
groundswell due to the technology in the future, but the right attitude should
be accepted from beginning to end. According to what the book summarized, I
also have my own understanding.
The foundation of the groundswell is person-to-person activity. Most
people you facing are strangers. You do not see them and know them before, but
you should have an effective communication with them. In the business
activities, groundswell can provide not only the help of spreading information,
such as posting product information, but also the help of collecting
information, such as the feeling or the problem after the customers bought the
products. Regarding the groundswell as a good listening tool, you will realize
the best listeners will end up the smartest. Every new tool or technology of
groundswell will need time to let more people admit and accept. Before it
works, people should be patient and confident.
Changes always happen, and then situation will be different. In the
groundswell, people often can see unexpected event, but mostly, the successful
unexpected event will be a new beginning. People will adjust and learn from
these events. People are encouraged to try new idea and catch the opportunity
to get success. Collaborate cooperation is needed everywhere, so as the
groundswell. Working together and backing each other up will improve the
success rate for all the companies.
Let us learn and remember the principles of groundswell thinking and do
service for your customers and company. The groundswell will rise you up.




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